Production support
24x7 technology on-call service for your company
Production support
By hiring our services we provide your company
with a highly trained team available 24x7
for the support of your systems and the correct
operation of your platforms.
Production support
By hiring our services we provide your company with a highly trained team available 24x7 for the support of your systems and the correct operation of your platforms.
Our types of support
Active Support
Working hours service for the resolution of incidents. The goal is to maintain the maximum functionality of your platforms, that is, we will always look for the fastest solution to recover the service, even implementing temporary fixes.
Passive Guards
Our team will be responsible for channeling the incidents, identified with the automatic monitoring or reported by the client; and escalate them to the responsible person, if necessary.
Guaranteed Support
Our commitment is to solve problems or errors that arise during the active support, which imply a deterioration in the performance that the system had before.
Scheduled Support
Whether or not you have hired our services, we can help you on demand in infrastructure improvement, migrations, server scaling, security evaluations, automations, etc.
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Our types of support
Passive Guards
Our team will be responsible for channeling the incidents, identified with the automatic monitoring or reported by the client; and escalate them to the responsible person, if necessary.
Active Support
Working hours service for the resolution of incidents. The goal is to maintain the maximum functionality of your platforms, that is, we will always look for the fastest solution to recover the service, even implementing temporary fixes.
Guaranteed Support
Our commitment is to solve problems or errors that arise during the active support, which imply a deterioration in the performance that the system had before.
Scheduled Support
Whether or not you have hired our services, we can help you on demand in infrastructure improvement, migrations, server scaling, security evaluations, automations, etc.
We are here to help you!
We are committed to our clients' goals and always ready to help them and solve any technical conflict that may arise.
You guarantee the performance of your business... We guarantee the performance of your platforms!
Tell us about your project.
You’ll get a response within 24 hours.
We are here to help you!
Estamos comprometidos con los objetivos de nuestros clientes y siempre listos para ayudarlos y resolver cualquier conflicto técnico que pudiera surgir.
